How can I leave reviews?
You Can't Leave Reviews for Hotels or Experiences on Evendo.com
At Evendo, we greatly value the feedback and insights of our users, as they help improve the quality of services and guide future travellers.
However, at this time, we currently do not offer a direct review feature for hotels or experiences on our platform. We understand this may be disappointing, and we sincerely apologize for any inconvenience this may cause.
Here’s an explanation of the situation and our commitment to user feedback.
Understanding Our Current Limitations
1. Platform Constraints:
While Evendo aims to provide a comprehensive travel booking service, certain technical limitations currently prevent the direct integration of a review system for hotels and experiences. We are actively exploring ways to overcome these constraints.
2. Focus on Secure Transactions:
Our current priority is ensuring seamless and secure transactions for all bookings. Maintaining high security and reliability standards sometimes requires us to prioritize core functionalities.
3. Feedback Through Alternative Channels:
Although direct reviews aren’t available, we still encourage open communication between users and Evendo through feedback forms and customer support. Your experiences and insights are invaluable for us to learn and grow.
Our Commitment to Improvement
1. Exploring Future Possibilities:
We are continuously assessing potential enhancements to our platform, including the implementation of a robust review feature. Please know that this remains an important goal for us as we plan future developments.
2. Listening to User Feedback:
We invite you to share your experiences and any specific feedback with our support team. Your input remains vital in shaping the evolution of our services and features.
3. Taking Action:
Rest assured that all feedback received is carefully reviewed and considered in our decision-making processes. We are committed to making Evendo a better platform for everyone.
How You Can Share Feedback Now
Customer Support:
Reach out to Evendo's customer support with your thoughts, suggestions, or any issues you encountered. Our team is always ready to listen and assist you.
We sincerely apologize for the current inability to leave direct reviews on Evendo.com. Your feedback is crucial as we strive to create a platform that meets your needs and fosters reliable, transparent experiences. Thank you for your understanding and patience as we work towards enhancing our services.
Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075. We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!