Understanding the Meeting Point for Experience Bookings
Where to Find Meeting Point Information and Important Considerations
When booking an experience on Evendo, knowing the meeting point details is essential to ensure a smooth start to your activity.
This guide will explain where to locate meeting point information and what to keep in mind regarding potential changes.
Where to Find the Meeting Point Information
1. On the Experience Page on the website
Before booking, you can find detailed information about the meeting point on the experience page of the Evendo website. This section typically includes the exact location address, directions, and any landmarks or notable features that can help you identify the correct spot.
2. On the Checkout Page during booking process
During the checkout process, you'll receive a summary of your booking, including meeting point details. Review this information carefully to confirm the location and ensure it fits with your travel plans.
3. On the Voucher After Booking
Once your booking is confirmed, a voucher will be emailed to you. The voucher contains all necessary information regarding your experience, including the meeting point location, time, and any specific instructions from the provider. Keep this voucher handy either as a printout or accessible via your mobile device.
Important Considerations
Confirm the Meeting Point after Booking
Even when the meeting point address is provided on your Voucher, it's advisable to contact the local provider directly to confirm the details beforehand. This extra step ensures that you account for any last-minute changes or specific instructions that may not have been reflected on the Voucher. Confirming the meeting point enhances your preparedness and reduces the risk of any confusion on the day of the experience.
Short Notice Changes
While meeting points are usually fixed, there may be extraordinary instances where a change is necessary, such as adverse weather conditions or unexpected logistical issues. In such cases, the provider will make every effort to notify you promptly with updated instructions. Ensure your contact details are up-to-date with Evendo to receive timely notifications.
What to Do
Check for Updates:
Regularly monitor your email and any communication from Evendo or the provider as your experience date approaches.
Contact the Provider:
If you have concerns or require clarification on the meeting point, don't hesitate to reach out to the provider directly using the contact information provided in your booking confirmation.
Knowing where to find meeting point details and understanding that they can change in exceptional circumstances is crucial for the successful execution of your booked experience. By keeping track of this information on the experience page, checkout page, and your voucher, you can ensure a smooth start to your adventure.
Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075. We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!