Special requests for the accommodation provider
Best practices
When you're booking your stay, it's totally okay to have a few special requests to make your trip just perfect!
Whether it's needing a particular type of bedding, wanting a non-smoking room, or hoping for an early check-in or late checkout, it’s all possible to ask for.
Maybe you're even traveling with little ones and need a baby cot—whatever it is, these requests can often be accommodated.
However, it's important to remember that while accommodation providers do their best to meet your needs, the final decision lies with them. They might not always be able to fulfill every request due to availability or other factors.
To avoid any surprises, it's a great idea to reach out to them directly after you've made your reservation.
A quick phone call or email can confirm whether your requests can be arranged.
This way, you'll have peace of mind and can focus on enjoying your trip without any unexpected hiccups.
We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!