Who is providing the experince?
How can I contact the local provider?
At Evendo, we’re here to make managing your booking as easy as possible! Whether you’re looking to tweak your reservation, have questions about how the booking works, or need assistance with cancellations or refunds, our friendly customer support team is ready to help.
For specific questions about your tour or experience, like itinerary details, safety information, or special requests, the local provider is your go-to. They have all the answers you need!
Once you complete your booking, you’ll receive the contact details for the local provider handling your experience listed on your voucher.
Sometimes they’ll even reach out directly through our chat system to say hello, so be sure to keep an eye on your email.
If you haven’t heard from them after booking, we suggest giving them a call. Most of them are available via phone or WhatsApp for your convenience!
Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075.
We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!