Can I check-in online?

Online check-in is a convenient feature offered by many hotels, allowing guests to streamline the arrival process and reduce wait times upon arrival. By checking in online, you can enjoy a smoother start to your stay. 

Here's a step-by-step guide on how to complete the online check-in process.

Convenience:

Complete check-in requirements from the comfort of your home or while on the go, saving time when you arrive at the hotel.

Faster Arrival Process:

By handling check-in details in advance, you can often bypass long queues at the front desk.

Flexibility and Preference Selection:

Online check-in may allow you to confirm preferences such as room upgrades, bed type, or other specific requests.

Steps to Check In Online

1. Receive Pre-Check-In Notification:

Hotels offering online check-in will typically send a notification before your arrival, either via email or SMS, containing a link or instructions to access the check-in portal.

2. Access the Check-In Portal:

Click on the link provided in the notification to access the hotel’s online check-in platform. You may be prompted to log in with your reservation details, such as your confirmation number and last name.

3. Verify and Update Information:

Review your personal information and reservation details. If allowed this is your opportunity to update any incorrect information or add special requests for your stay.

4. Provide Payment Details:

If not already done during booking, you’ll be asked to provide a payment method for room charges, incidentals, or any applicable fees.

5. Complete Additional Requirements:

Some hotels might require identification details or digital signatures to complete the check-in process. Follow any prompts to fulfil these requirements.

6. Receive Check-In Confirmation:

Once the online check-in is completed, you’ll receive a confirmation email or notification. This may include a digital key or instructions for key pickup, along with information about your room assignment.

Tips for Online Check-In

Verify Eligibility:

Ensure the hotel offers online check-in for your specific reservation, as availability might vary based on location or room type.

Prepare Necessary Information:

Have your reservation details, payment information, and identification ready to expedite the process.

Timely Check-In:

Complete the online check-in within the time frame provided, typically 24 to 48 hours before your arrival, to ensure your preferences are accommodated.

Online check-in offers a convenient and efficient way to start your hotel stay, allowing you to focus on enjoying your trip with minimal hassle upon arrival. By understanding the process and preparing in advance, you can take full advantage of this feature where available.

Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075. We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!