Editing Your Account Information on Evendo.com
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Maintaining accurate and up-to-date information in your Evendo.com account ensures a smooth and personalized experience when planning and managing your events.
Here's a guide on what information you can edit within your account and the specifics you need to know.
Editable Information in Your Evendo Account
1. Name:
You can update your first and last name in your account settings. This ensures that any communications or bookings are made in your correct, preferred name.
2. Address:
If you’ve relocated or simply want to update the address associated with your account, you can change it easily. Keeping your address current is essential for any location-based services and notifications.
3. Phone Number:
Update your phone number to ensure you receive important alerts and communications about your bookings or account security. This is particularly useful for receiving timely updates while you're on the go.
Non-Editable Information
Email Address:
Currently, Evendo.com does not allow users to change the email address associated with their account. Your email address is a critical component of your account identity, used for logging in and receiving notifications. If you need to use a different email, consider creating a new account.
How to Edit Your Account Information
1. Log Into Your Account:
Start by logging into your Evendo account using your current email and password.
2. Access 'Personal information' section:
Click on your username located at the top-right corner of any Evendo page.
Select from left menu 'Personal information' section to view and edit your personal details.
3. Update Your Information:
Select the specific information you want to update, such as your name, address, or phone number.
Enter the new details and save your changes to ensure they are updated across the platform.
4. Review Confirmation:
Once changes are saved, verify that your updated information is reflected correctly.
Important Considerations
Accuracy:
Always ensure the information you enter is accurate to avoid any potential issues with your bookings or communications.
Security:
Avoid sharing your login details with others to protect your personal information.
Keeping your Evendo.com account information up-to-date is simple and ensures your event planning experience is tailored to your current circumstances. While some information, such as your email address, remains fixed, you have flexibility in maintaining other key details.
Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075. We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!