How to download your data

GDPR - Right to data portability

In compliance with the General Data Protection Regulation (GDPR), Evendo.com ensures users have the right to access and download their personal data. 

This right to data portability empowers you to obtain and reuse your data across different services. 

Here’s a guide on how to download your account data and what information you can expect to receive.


Steps to Download Your Account Data


1. Log Into Your Evendo Account:

Begin by logging into your account using your email and password.


2. Access 'Account Settings' section:

Click on your username, typically located in the top-right corner of any Evendo page.

Navigate to 'Account Settings' to find the 'Download Account Information' option. 


3. Request Data Download:

Click on the 'Download' link to initiate the data request process.


4. Receive Your Data:

After processing a file will be downloaded on your device. Usually teh file is an excel format.


What Data You Can Download


Personal Information:

Includes your name, address, phone number, and other personal details you have provided in your account.


Understanding GDPR and Data Portability


1. GDPR Compliance:

The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information within the European Union. It grants individuals rights concerning their personal data, ensuring transparency and control.


2. Right to Data Portability:

Under GDPR, the right to data portability allows users to receive their personal data in a structured, commonly used, and machine-readable format. This right ensures that you can transfer your data to another service seamlessly if desired.

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Evendo.com is committed to protecting your privacy and providing you easy access to your personal data in compliance with GDPR. By following these steps, you can download your account data and take advantage of your data rights confidently. Should you have any questions, our customer support team is ready to assist you.

Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075. We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!

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