How to reset your Evendo password

Guide for website users

Forgetting a password is a common issue, but resetting it on Evendo.com is a simple process. 

This guide will walk you through two ways to reset your password: directly from the login page or from within your user account.


Method 1: Resetting Password from the Login Page


If you've forgotten your password and are unable to log into your account, you can reset it from the login page by following the below steps.


1. Navigate to the Login Page:

Open your web browser and go to [www.evendo.com](http://www.evendo.com) or any page on Evendo.com

Click on the “Log In” button, located at the top-right corner of the page.


2. Select 'Forgot Password?'

On the login page, click the “Forgot Password?” link situated below the password field on the ride side.

This will open a new page.


3. Enter Your Email Address:

Input the email address associated with your Evendo account, then click 'Reset password' button.


4. Check Your Email:

Look for an email from Evendo with instructions on resetting your password. If you don't see it in your inbox, check your spam or junk folder.


5. Follow the Instructions:

Click the link provided in the email and enter a new password. Ensure your new password is strong and secure.


6. Log In With Your New Password:

Return to the login page and access your account using the new password.


Method 2: Resetting Password from Inside Your User Account


This method requires you to know your existing user account password and be logged into your account.


1. Access Your User Account:

Log into your Evendo account using your current password.


2. Navigate to 'Change Password' section

Click on your username, usually located at the top-right corner of the page, and select 'Profile' from the menu.


3. Choose 'Change Password:

Within the Profile section, find the “Change Password” option which is the second option from left menu and click on it.


4. Enter Current and New Password:

Provide your current password, then enter and confirm your new password. Use a combination of letters, numbers, and symbols to enhance security.


5. Save Changes:

- Click 'Update password' button to update your password. Remember to log out and test your new password on the login page to ensure it’s working correctly.


Resetting your password on Evendo.com is straightforward, whether you're doing it from the login page or within your user account. By following these steps, you can quickly regain access to your account or improve your security with a new password.

Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075. We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!

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