How can I edit my experience booking?

Making edits to your Evendo booking can enhance your event experience by ensuring the details meet your needs. 

Whether updating participant information, altering booking dates, or making small changes to the itinerary, it's important to know the options available and any restrictions that may apply. T

his guide will walk you through the process of editing your Evendo booking.

Options for Editing Your Booking

1. Review Booking Terms and Conditions

Before making any edits, review the terms and conditions associated with your booking. These will outline what changes are permitted, any deadlines for making edits, and potential fees or restrictions involved. 

2. Types of Edits You Can Make if Edits are allowed by the local provider

Participant Information or Number of Participants:

Update the names, contact information, or the number of participants if allowed by the provider's policy.

Booking Dates and Times:

If your schedule changes, you might need to adjust your booking date or time. Ensure your new desired slot is available.

Personal Details:

Adjust personal information like your contact information or special instructions for the provider.

3. Steps to Make an Edit

Reach out to Evendo’s Customer Support Team via email or chat. Clearly communicate the edits you wish to make, referencing your booking details.

Some edits, such as date changes or significant alterations, may require direct confirmation from the provider. Evendo’s support team will facilitate this communication.

Considerations and Restrictions

Provider Policies

Each provider has different policies regarding changes to bookings. Some edits may be unrestricted and free, while others may incur additional costs or be disallowed altogether, especially close to the event date.

Non-Refundable or Locked Bookings

Certain bookings might be classified as non-refundable or have strict conditions where edits are locked after confirmation. In these cases, contacting the provider for negotiation may be necessary.

Timing and Availability

Edits that involve changes in dates or participant numbers are subject to availability. Early requests are more likely to be accommodated.

Editing your booking on Evendo calls for understanding your specific booking conditions and the platform’s available tools. By keeping track of provider policies and communicating effectively with support, you can make necessary amendments efficiently, ensuring your event aligns with your needs.

Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075. We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!