I would like to add another participant to my group...
Steps and Considerations for Expanding Your Group Booking
Adding an extra traveller to your group booking on Evendo can be a smooth process if you follow the correct procedures.
Whether a friend wants to join last minute or you've re-evaluated your group’s needs, knowing how to handle the addition is important.
Here’s a detailed guide to assist you in adding another traveller to your Evendo booking.
Steps to Add a Traveller to Your Booking
1. Review Booking Terms and Conditions
Before making any changes, review the original booking terms and conditions. Look for any clauses related to changes in group size, potential fees for additions, and capacity limits. Some bookings may have restrictions or incur additional charges when modifying the number of participants. It is sometimes easier to just visit Evendo.com and make an additional booking (if availability permits) for the numbers of participants you want to add.
2. Check Availability
It’s crucial to confirm that there is availability for an additional traveller. Check availability on Evendo.com or directly contact the provider to verify whether your group can accommodate one more person.
3. Initiate an Addition Request
Contact Our Customer Support Team:
Reach out via email or chat to communicate your desire to add another traveller. Provide details of your booking and specify the number of additional travellers.
4. Await Confirmation and Update
Our Customer Support Team will liaise with the local provider to process your request.
If confirmed, our Customer Support Team will contact you to arrange for payment of the additional costs incurred. Upon receiving of the payment you will receive an updated Voucher.
reflecting the new group size.
There is always the option where the local provider can not accommodate your request and you will not be able to add other participants.
Considerations for Adding Additional Travellers
Provider Policies and Limitations
Providers have specific policies regarding group size changes, often based on availability and venue capacity. Understanding these constraints and being flexible with group arrangements can help facilitate changes.
Price Adjustments
Adding extra participants may alter the booking cost. Ensure that you understand any additional fees or pricing structures that will apply and prepare for associated payments.
Non-Adjustable Bookings
Some bookings, particularly those with strict capacity limits, may not be able to accommodate additional travellers. In such cases, consider alternative arrangements or contact the provider to negotiate, if possible.
Communicate Clearly
When contacting the provider, clearly explain your intention to include an additional traveller. Provide your name and your booking reference found on your Voucher (distinct from the Evendo order number) to ensure swift processing.
By understanding Evendo’s process and your provider's policies, you can efficiently add another traveller to your booking. Keeping lines of communication open and confirming details with the provider ensures a seamless experience, allowing you and your group to focus on enjoying the event or activity.
Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075. We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!