Can I store multiple payment methods in my Evendo account?

or change my default card...

At Evendo.com, we prioritize user experience and security in every aspect of our platform. While we understand the convenience of storing payment methods for future transactions, we currently do not offer this feature. However, we are actively working towards implementing it in the near future. 

Here's why we’ve made this choice and what to expect moving forward.


Current Decision on Payment Method Storage


1. Commitment to Security:

Our foremost concern is protecting your personal and financial information. Until we are fully confident in a system that meets the highest security standards, we have decided to refrain from storing payment details.


2. Enhanced User Experience:

By ensuring every change and new feature meets our rigorous standards, we aim to provide a seamlessly secure experience. We believe this approach, although cautious, ultimately benefits our users.


3. Building Robust Infrastructure:

We are developing a secure payment infrastructure that aligns with industry best practices. This involves not just technology but also operational protocols and compliance with global security standards.


Future Implementation


1. Planned Features:

In the near future, we plan to introduce the option for users to securely save their payment methods. This will allow for quicker and more convenient transactions.


2. Maintaining High Security Standards:

The implementation of stored payment methods will include advanced encryption, tokenization, and real-time monitoring to ensure your data remains protected.


3. User-Controlled Options:

Users will have full control over their stored payment information, including the ability to easily add, update, or remove their payment methods as needed.


What You Can Do Now


Manual Entry:

Continue to enter payment details manually for each transaction. This ensures the security of your data while we build towards the enhanced system.


Contact support:

If you have a scheduled charge on one card and would like to change the card associated with the charge our support team can help. 


Stay Informed:

Keep an eye out for updates regarding this feature on our website or newsletter, as we are committed to being transparent with our users about new developments.


We appreciate your understanding and patience as we work to enhance your experience on Evendo.com. Our commitment to providing a secure and convenient user experience is at the heart of our efforts. We look forward to introducing stored payment methods soon, ensuring it meets our high safety standards.

Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075. We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!

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