How to Manage Your Bookings in Your Evendo Account
My Bookings section
Efficiently managing your bookings on Evendo.com enhances your overall experience and ensures you're prepared for all upcoming events and activities.
Through your user account, you can easily access and cancel your bookings (cancellation terms apply), download necessary documents, and keep track of both past and future reservations.
Here's how to make the most of your booking management tools.
Managing Your Bookings
1. Log Into Your Account:
Begin by logging into your Evendo account with your email and password.
2. Access Your Bookings:
Click on your username at the top-right corner of any Evendo.com page.
Select “My Bookings” from the dropdown menu to view your bookings section.
3. Viewing Future and Past Bookings:
In the bookings section, you can separately view lists of your upcoming events and past bookings. This organization helps you efficiently manage your schedule and review previous experiences.
4. Cancelling a Booking:
If your booking cancellation policy allows, find the booking you'd like to cancel and follow these steps:
Look for a 'Cancel Booking' button and follow the prompts to confirm your cancellation. You will be asked the reason for cancelling the booking which is mandatory and will be pass over to the local provider.
5. Downloading Travel Documents:
For each confirmed booking, you have the option to download related documents, such as your voucher.
Navigate to the specific booking.
Click the 'Download Voucher' button to save the file to your device. This is useful for record-keeping or to present as needed during your travel.
Tips for Efficient Booking Management
- Double-Check Details:
Regularly review your bookings to ensure details like dates, times, and participant numbers are correct.
- Stay Informed:
Pay attention to any notifications from Evendo regarding changes or requirements related to your bookings.
- Document Storage:
Safeguard your downloaded documents in a dedicated folder or app to access them easily on-the-go.
Managing your bookings through your Evendo account is straightforward and empowers you to make the most of your events and activities. By understanding these features, you can ensure all your plans are organized and readily accessible. Should you encounter any issues, feel free to contact Evendo support for assistance.
Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075. We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!