Why is my booking not confirmed?
Instant Booking vs Booking needs approval from local provider
When booking experiences on Evendo.com, you may encounter two distinct types of confirmation processes: instant confirmation and provider-confirmed bookings.
Both options offer unique benefits, but it’s important to understand their differences to effectively manage your travel plans.
Here's what you should know about each type.
What is Instant Confirmation?
1. Immediate Availability:
Experiences with instant confirmation are those where availability is guaranteed upfront, allowing you to secure your booking immediately upon payment without waiting for further approval from the provider.
2. Streamlined Process:
The process is quick and simple: choose your desired date and time, complete the booking, and receive instant confirmation via email. All details are finalized right away, providing peace of mind and reducing planning time.
3. Ideal for Last-Minute Plans:
Instant confirmation is particularly beneficial for travellers making last-minute arrangements, as it eliminates wait times and allows for immediate itinerary finalization.
What is Provider-Confirmed Booking?
1. Pending Approval:
With provider-confirmed bookings, your reservation request is sent to the local provider, who reviews availability and logistics before approving or declining the booking. This process can take up to 24 hours.
2. Flexibility and Customization:
While it requires a bit more time, provider-confirmed booking often accommodates unique requests or highly personalized experiences, allowing providers to tailor the activity to your preferences.
3. Access to Limited Availability Experiences:
Certain experiences, especially those with limited availability or requiring specific conditions, are better managed through direct provider confirmation to ensure all elements align perfectly.
Choosing the Right Option for You
1. Consider Your Timeline:
If you need immediate confirmation to solidify travel plans or are working on tight schedules, opt for experiences offering instant confirmation.
2. Plan for Customization:
If the experience requires personalization or occurs during peak travel periods when availability might vary, choose options that involve provider confirmation for tailored service.
3. Flexibility in Availability:
Enjoy a wider range of unique and perhaps exclusive activities by selecting provider-confirmed options when flexibility in timing is available.
Evendo.com offers both instant confirmation and provider-confirmed bookings to cater to diverse traveller needs and preferences. By understanding the nuances of each option, you can make informed decisions that best suit your planning style and ensure smooth travel arrangements.
Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075. We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!