I have not received my reservation confirmation email
What to do next
Receiving your reservation confirmation email is essential for verifying your hotel booking details, including check-in dates, room types, and confirmation numbers.
If you haven’t received your confirmation email from Evendo.com, follow these steps to troubleshoot the issue and ensure you have all the necessary information for your stay.
Steps to Take if You Haven’t Received Your Confirmation Email
1. Check Your Email Folders:
Start by checking your inbox, spam, junk, and bulk email folders. Sometimes confirmation emails might be inadvertently filtered as spam by your email provider.
2. Verify Your Email Address:
Ensure that the email address provided during the booking process is correct. Log into your Evendo account and check your account settings for any discrepancies.
3. Allow Time for Delivery:
In some cases, there might be a slight delay in email delivery due to server processing times. Wait a few minutes, and then refresh your inbox to see if the email arrives.
Contacting Support for Assistance
4. Reach Out to Evendo Support:
If you still have not received your confirmation, contact Evendo’s customer support team for assistance. Provide them with your booking reference number or any other pertinent details to expedite the resolution process.
5. Confirm Your Booking Status:
Customer support can help confirm your booking status and ensure that everything is in order.
Alternative Access Options
6. Access Booking Details Online (logged in reservations only:
Your Evendo account contains information about all past and present bookings. Log in to retrieve necessary details directly from your account, including hotel names, addresses, and check-in times.
7. Check Pending Transaction on Your Payment Method:
If you made payment via card or another service, look for pending transactions. While this does not mean your reservation is confirmed can help the customer support team to identify what could have happened with your reservation confirmation.
If you haven’t received your reservation confirmation email, there are several steps you can take to resolve the issue and access your booking details. Evendo is committed to ensuring a smooth and hassle-free booking experience, and our support team is always available to address any concerns you might have.
Contact customer support via email: support@evendo.com or via phone during office hours on +44 203 026 1075. We aim to respond to all support tickets as quickly as possible, typically within 24 hours. Our team is committed to getting back to you sooner whenever we can. To ensure that we can assist everyone efficiently, we kindly ask you not to send multiple emails or calls about the same issue, as we process tickets in the order they are received. In the meantime, you might find our help articles useful for common questions. Additionally, after booking, feel free to contact local providers directly for specific inquiries. We're here to help and appreciate your patience!